We are excited to announce that Official eLearning is now available for ITIL 4 Foundation, ITIL 4 Managing Professional, ITIL 4 Strategic Leader and ITIL 4 Practice Manager certifications. ITIL Official eLearning’s flexible, personalised and engaging approach enhances your learning experience and helps you reach desired outcomes.

 

Start... eLearning! 

The eLearning delivery method is now available for the following certifications: 

• ITIL 4 Foundation 
• ITIL 4 Specialist: Create, Deliver and Support 
• ITIL 4 Strategist: Direct, Plan and Improve  
• ITIL 4 Specialist: Drive Stakeholder Value  
• ITIL 4 Specialist: High-Velocity IT  
• ITIL 4 Leader: Digital and IT Strategy

Latest additions:

• ITIL 4 Specialist: Monitor, Support and Fulfil
• ITIL 4 Practitioner: Incident Management
• ITIL 4 Practitioner: Service Desk
• ITIL 4 Practitioner: Problem Management
• ITIL 4 Practitioner: Service Request Management
• ITIL 4 Practitioner: Monitoring and Event Management
• ITIL 4 Specialist: Plan, Implement and Control
• ITIL 4 Practitioner: Change Enablement
• ITIL 4 Practitioner: Deployment Management
• ITIL 4 Practitioner: Release Management
• ITIL 4 Practitioner: Service Configuration Management
• ITIL 4 Practitioner: IT Asset Management
• ITIL 4 Specialist: Collaborate, Assure and Improve
• ITIL 4 Practitioner: Relationship Management
• ITIL 4 Practitioner: Supplier Management
• ITIL 4 Practitioner: Service Level Management
• ITIL 4 Practitioner: Continual Improvement
• ITIL 4 Practitioner: Information Security Management

Benefit from our interactive eLearning option to accelerate your professional development journey and study at your own pace from the comfort of your own space! 

Why Choose ITIL Official eLearning? 

• Flexibility at Your Fingertips: Official eLearning isn’t just a service; it’s a customisable solution that is accessible from anywhere in the world, and can be tailored to your schedule, preferences, and individual learning needs. 
 

• Self-directed Learning: Say goodbye to rigid timelines and take charge of your education. You can choose your unique learning path, explore resources independently and navigate the material at your own speed, according to your availability. 


• Engaging Learning Playground: Learning has never been easier. Enjoy an engaging and effective learning experience with online course materials and training modules packed with multimedia elements, interactive quizzes, and activities. All modules are accessible on both desktop and mobile, enabling you to learn anytime, anywhere and on your preferred device. 


• Real-time Feedback and Progress Tracking: Along with quizzes and other knowledge checks, our Learning Process Checklists help you test your understanding and identify areas for improvement. 


• Unparalleled quality: Developed by the custodians of ITIL, our Official eLearning courses epitomise quality and relevance, ensuring that you are always learning from the latest versions and most up-to-date materials. 


• Customised to Your Needs: Choose eLearning or eLearning+ according to your requirements and budget.  


• Support when you need it: Our team and partners are here to assist you throughout your journey. 

Join the eLearning revolution! 

Delivered through our flexible Canvas Learning Management System (LMS), ITIL Official eLearning transforms your learning experience with its: 

• Engaging multimedia approach 


• Interactive elements 


• Multi-level learning structure  


• Quizzes and knowledge checks  


• Mobile-friendliness 

          

Choose from two eLearning options: 

• eLearning: if you are a self-paced learner seeking an engaging interactive eLearning experience to guide you through your exam preparation.  


• eLearning+: if you are a self-paced learner in search of a comprehensive and interactive eLearning experience, backed by Official Mock Exams* and Take2 to get a second chance at your exam if you don’t get a satisfactory result on your first try.  

*Where available 

         

New to ITIL? 

Start with our ITIL 4 Foundation certification or upskill with our wide variety of specialist modules!